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Project Execution

Richco works closely with our clients during the installation of our custom flooring to ensure that we execute an efficient completion on any given project. Richco are an international company offering our services Worldwide and we are therefore experienced in the logistics in getting our products, equipment and staff to the project location to carry out the specific installation for our clients within the time periods specified.  The correct preparation methods are “key” to a successful flooring installation during any given project. Therefore, Richco’s in – house application teams ensure that a meticulous and methodical approach is taken during this important stage of the work. 

Once all preparation works are completed, Richco’s in-house application teamwork from the design plans, directives and previously completed and approved samples to ensure that the flooring is completed as per the client’s designs and specifications. Richco’s in house application team pay particular attention to detail when completing our flooring systems and work closely with our clients to ensure that we deliver a project on-time (within the timeframes provided) and deliver an outstanding end product that exceeds the clients’ expectations. 

In House Application

Unlike many of our competitors, Richco provides a unique in-house application team who are trained and proficient in the correct techniques for the installation of Richco custom flooring solutions. We promise to give total customer satisfaction with our single source service.  Our in-house application team have many years of experience applying our vast range of Richco flooring systems.  Our application team offer the equipment, dedication, and knowledge to ensure the end result is of the highest quality.

The correct preparation methods are “key” to a successful flooring installation.  Therefore, Richco’s in-house application teams ensure that a meticulous and methodical approach is taken during this important stage of the work.  Once all the preparation works are completed, Richco’s in-house application teams work from the design plans, directives and previously completed and approved samples to ensure that the flooring is completed as per the client’s designs and specifications.

Richco strives to carry out our flooring installations seamlessly from start to finish, within the timeframes and budget restrictions without affecting our clients’ day-to-day running of their business. This often means that our application team works out of hours or even around the clock to achieve this for our clients.

It is extremely rare that our competitors can match our capability to deliver rapid project turnaround, minimum downtime, and highest quality installations.  Richco provides a true single source service with no opportunity for “finger pointing” between contractor, manufacturer, and customer.

We have the ability to stand behind the integrity of our workmanship and proudly award guarantees for the application of our products. Richco Site Requirements

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Delivering Sample Protocol

Richco knows the importance of quality standards in order to succeed for our clients and to deliver a project as per the original specification.

Richco strives to create samples that are specific for each area of the project to match the original theming and design specifications.  We welcome our clients (or design teams) to our dedicated design lab where our samples and product mock-ups are produced.  This encourages our clients to provide input and feedback for the design, colors and overall look for the samples being produced for their specific project.  It also enables them to see the processes and build-up of the specific flooring being produced.

During the sample production, Richco ensures that the samples produced not only match the design specification but are also achievable on a site installation.  Very often what can be produced on small samples cannot be replicated on a large-scale installation and therefore it is important for the clients and designers to understand the processes involved in the flooring systems being produced for them to know what is achievable onsite within the timescales and budget of the project.

Once the samples have been signed-off, Richco ensures that our application team replicate the designs, colors and overall finish onsite to match the approved samples, thereby delivering a completed project as per the original specification.

Application Diary

Richco works closely with our clients during the installation of our custom flooring to ensure that we execute an efficient completion on any given project.  In order to keep our clients informed of our daily progress onsite our installation team have a dedicated app on their smart devices. The app is completed daily by each of our application team members.  The update includes their time on and off site, photos of the completed works for the day, any site issues / resolutions and if the floor area has been barricaded at the end of their works.  The daily update provides an informative communication link to Richco management and our clients’ directly. 

Please find samples of our daily updates from our application team: 

 Coming Soon!

Completion Sign-off

Richco is proud of our workmanship and our end goal is to ensure that we have delivered Richco custom flooring systems that not only exceeds our clients’ expectations, but also immerses the attraction guests into their final environment that has been created. 

At the end of each project, Richco’s application team methodically check the total completed floor areas for any imperfections which are then meticulously rectified.  When all imperfections are completed and Richco’s application team are completely satisfied – they proudly show the clients the completed flooring systems.   

Once the completed project has been thoroughly verified by the client that they are completely satisfied a completion sign-off certificate is then issued.   

We rely on our customers having the confidence in our brand and therefore giving us repeat business.  We strive to satisfy individual customer needs by providing flooring systems specifically designed for our clients’ individual needs and requirements. 

Our experience and customer recommendations say it all…… 

H&S | CDC | OSHA

H&S

Prior to the commencement of any project, Richco completes a health & safety assessment to identify the hazards.  From there we then complete a risk assessment for the project in order to control the risks onsite.  This gives us the opportunity to plan, organize, control and review the health and safety through the life of the project.

CDC

Richco will ensure that we follow all current CDC regulations during the life of a project including all protocol for the prevention of the spread of COVID-19.  This includes (but not limited to) – the wearing of masks and social distancing where required.

Richco can confirm that all employees have been fully vaccinated against COVID-19.

OSHA

During any works Richco always abides by OSHA regulations to ensure we have a safe and healthy working environment.

All of Richco’s application team have received OSHA 10 training and certification.

O&M Manual

At the end of each project Richco issues an operation and maintenance manual on each of our flooring systems that has been installed on each project.  This document provides a comprehensive explanation for the upkeep of the flooring system installed and includes details of the products used, the do’s and don’t guide for the floor and a comprehensive cleaning regime with recommended cleaning products.

Cleaning Regime

For the performance characteristics of Richco Flooring Systems to be maintained it is very important an appropriate cleaning regime is established on our completed systems. At the end of each project Richco issues a comprehensive cleaning regime to the client and their cleaning contractor or staff.  This documentation includes the recommended cleaning method, cleaning products to use and details of a cleaning regime that needs to be established in order to maintain the performance characteristics of any of Richco Flooring Systems.   

Download Cleaning Regime Here

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